If you get the double charge but just order one purchase, the first thing you need to do is check the confirmation email.
In case of receiving more than one confirmation email with different order numbers, which means that you placed orders. Please check the order information carefully and email us via to cancel your order.
In case of receiving just one confirmation email, please don’t worry, for some payment types, we use an authorization hold to verify that the money to fund your transfer is available in your account. This is only temporary — your account will not be charged twice. If you’re not sure whether a charge is an authorization hold, we recommend that you contact your bank and contact us to ask for more details. The hold should be removed within one to eight business days.