Cancellation and Modification Policy


Q: How do I process to cancel and modify the order?

If you wish to cancel or modify your order, please promptly reach out to our Customer Support team at All orders placed throughout the day are considered final as of 6:00 PM (GMT - 05:00) daily. You have the opportunity to request a cancellation or make alterations (such as changes to sizes, colors, or products) to your order before this specified time.

In case you've mistakenly provided an incorrect delivery address, there's no need to fret; you can update your address within the initial 72 hours.

Please take note of the following:

  • Modification orders may result in an extension of the production time by 1-2 days.
  • Modifying your design might require a significantly longer processing time, potentially affecting the overall delivery schedule.